[sword-devel] introducing Sword live support...
chrislit at crosswire.org
Wed Jun 4 23:11:35 MST 2008
The positive result of the weekend's #sword sockpuppetry was that I
looked into a number of web-based IRC clients and found one that I think
might be usable for live support. The hope is that people who need
support (either end users or developers) but who don't necessarily want
to go through the trouble of installing an IRC client can just click a
link be transported to #sword.
A couple of you have already tried the link I stuck in the Wiki, but I
wanted to share it with a bit wider audience now so that we can continue
to investigate the possibility of offering support via IRC like this.
We will have plenty of caveats to make users aware that they need to be
patient since we are volunteers who are not always necessarily paying
any attention to IRC. And even when people are present in IRC, they may
not be people capable of helping with your particular problem.
The link at the moment is:
Is this a good idea? A bad idea? (in general)
Is the web IRC client itself good enough?
(I'm happier with a non-crosswire.org client because it's one less thing
to maintain and one less potential security risk.)
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