[sword-devel] Win32 software not starting

Jerry Kreps sword-devel@crosswire.org
Fri, 21 Dec 2001 18:16:41 -0600

On Friday 21 December 2001 03:59, Andrew Craig wrote:
> When I install the software then I get an error when the setup
> program tries to show the install manager screen. The error I get
> is: "Error reading Image1. Picture.Data:External Exception
> C000001D" I get a similar error when trying to start the main bible
> program. I have installed the ASV and tried the normal things to
> get the software to work but no joy.

Looks like the classic Win95 error related to the lack of DCOM being 
installed.  Go to the MS website and search for DCOM95.EXE, download 
and install it.  The clears most, but not all of those kinds of 

> The computer is a 386SX with 8MB RAM running Win95B. I setup the
> machine for someone who just wants to type the odd letter and do
> bible studies. Even though the machine is a 386SX it performs fine
> once the app you are working on is loaded. I installed Software602,
> a free word processor and spreadsheet app and it runs fine with no
> errors so I assume that everything is installed correctly.
> I suspect that the error is caused by the display card. It is a Oak
> Technologies card (circa 1991) with only 256k of memory so it can
> only do 16 colours and a max of 800x600. I suspect that your
> software is trying to render a 256 or higher colour image and then
> dying. I can't put a new display card in since it has a built in
> card and the manual has been lost. I am techically proficient so I
> am willing to try a few options should it be required.
> Any suggestions?
> BTW Thanks for the great software :-)
> Andrew.