It is cumbersome to report issues

Details

  • Type: Bug Bug
  • Status: Resolved Resolved (View Workflow)
  • Priority: Major Major
  • Resolution: Fixed
  • Affects Version/s: 2.4.4
  • Fix Version/s: 2.4.5
  • Component/s: UI
  • Labels:
    None
  • Environment:

    Mac Os.X

Description

Long time user of MacSword^d^d^d^d^d^d^d^d Eloquent across multiple Macs, across multiple OSs. Every release has had a slew of bugs and I'd like to help by reporting what I'm finding. Unfortunately there is no "report bug" in the software.

Requiring users to go to a web-site, then click to a Jira site, and then figure out I have to sign up for an account to report a bug will greatly reduce the amount of feedback you'll get from your users.

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DM Smith added a comment -

Jira has the ability to receive bug reports/issues from an application. If you figure it out let us all know.

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DM Smith added a comment - Jira has the ability to receive bug reports/issues from an application. If you figure it out let us all know.
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Manfred Bergmann added a comment -

Probably you are right. Using Jira for bug reporting is too complicated.

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Manfred Bergmann added a comment - Probably you are right. Using Jira for bug reporting is too complicated.
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Manfred Bergmann added a comment -

For the next release I'll add a "Report bug" to the "Help" menu which opens Mail and the user just needs to type his bug report.

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Manfred Bergmann added a comment - For the next release I'll add a "Report bug" to the "Help" menu which opens Mail and the user just needs to type his bug report.
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Manfred Bergmann added a comment -

Added a new menu entry under "Help".

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Manfred Bergmann added a comment - Added a new menu entry under "Help".

People

  • Assignee:
    Manfred Bergmann
    Reporter:
    guest
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Dates

  • Created:
    Updated:
    Resolved: